My Shingo Webinar Recording on Learning from Mistakes and More
LeanBlog
JULY 9, 2024
I recently had the opportunity to present a webinar hosted by my friends at the Shingo Institute, where I presented on the topic of using mistakes as a catalyst for continuous improvement. I'd like to share some of the key points and insights from that session. The Recording: The Importance of Psychological Safety I began the webinar by addressing a common misconception that mistakes should always be avoided at all costs in all situations.
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